Questions · Buy

Does nothing to buy lower my score?

No. It costs no points and checkout is left unscored on that scan, so your score is measured across the stages the scan could check. It never stamps PASS or STALLED on its own, and benchmarks do not count it as a stall.

Why it happens

A scan picks a few products from your catalogue to try to buy, starting with the ones most likely to show a problem. It leaves out products your product data says nobody can buy today, then checks each product page it opens. A page with every option sold out, or a drop that is not on sale yet, is passed over for the next pick.

When every pick turns out to be unbuyable, there is no honest result to give for checkout. Calling it passed would claim a purchase nobody made, and calling it stalled would blame your store for stock, so the scan says what happened instead.

Run a free scan and find out which of these your store actually hits.