Ottom sells one subscription per storefront. A plan decides three things: how often an AI agent walks your store, how often the cheaper retrieval checks run, and which parts of a report you can read. Everything below is read from the tables the scheduler and the entitlements resolver use, so this page cannot drift from the product.
One full agent journey and your score. Re-scans are retrieval only.
What runs, and how often
What you can read
No card, and nothing to cancel.
Daily price, stock and schema checks, one full agent journey a month, and alerts. For the storefronts that are not your main one.
What runs, and how often
What you can read
Bought at checkout, on either rail, at the same price.
Weekly agent journey, daily retrieval checks, alerts and score history.
What runs, and how often
What you can read
Bought at checkout, on either rail, at the same price. Free trial: 7 days.
Daily agent journeys, plus a re-run each time you publish a theme on the Shopify rail.
What runs, and how often
What you can read
Bought at checkout, on either rail, at the same price. Free trial: 7 days.
Two agent journeys a day, for storefronts where a broken checkout costs more than a day of trading. Everything Defend has, walked twice as often.
What runs, and how often
What you can read
Bought at checkout, on either rail, at the same price. Free trial: 7 days.
Two agent journeys a day and a check every hour on every contracted store, in a reserved lane, on written terms.
What runs, and how often
What you can read
Written into a contract rather than bought at checkout.
The list above names what a plan unlocks. This is what each one actually is.
Your readiness score, how far the agent got at each of the four stages, and a count of what it hit by severity.
Each thing that stopped or slowed the agent, named and ranked by severity.
The screenshot the agent took where it stalled at the buy stage, and the data it read for everything else.
What to change, written so you can forward it to whoever maintains the store.
The same report as a file, for sending on to somebody without an account.
Every past score for the storefront, so you can see the day something changed.
Runs on a schedule without being asked, with email and Slack alerts when it changes.
On the Shopify rail, publishing a theme queues a retrieval check of the store rather than waiting for the next scheduled one.
The page the agent actually read at each step, and the network traffic of the session.
$9 buys the full report for one storefront outright: every finding, the evidence behind it and a fix for each one. It schedules nothing. One free scan per store, per email address, every 30 days.
12 retrieval checks and 3 full agent journeys, counted across everyone who asks rather than per customer
1 a day, on the Shopify rail
1 within 7 days of buying it
Never, on any plan. The agent stops at the payment step.
No. It runs the same scan more often. The agent does the same work on every plan, so what a higher tier buys is how quickly a change gets noticed, plus a small number of extra surfaces listed against each plan above.
No. The ladder never inverts, and a test asserts it. Two adjacent plans can include exactly the same things and differ only in how often they run, which is deliberate: Coverage and Monitor are one such pair, and so are Defend and Patrol.
Yes. A subscription covers one storefront, and they do not have to be on the same plan. Each storefront keeps its own score, its own history and its own alerts, because each one can break on its own.
No. It goes as far as the payment step and stops. No card details are entered and no order is placed, on any plan including enterprise. That is a guardrail rather than a setting, so there is nothing to switch on or off.
Scheduled runs stop and the report locks back to the score and the stage funnel. Nothing is deleted, so resubscribing restores what you could read before.
See the plans side by side, or read about Enterprise contracts.