Questions · Buy
Can an agent solve a CAPTCHA?
An honest one does not try, and Ottom does not. Solving it would defeat a control the merchant chose deliberately, which is not a thing a measurement tool should do to a store it is measuring.
Why it happens
A CAPTCHA is not a bug that an agent works around. It is a working control doing exactly what it was installed to do, and it does not distinguish between a card testing script and an assistant buying a jumper for a named customer.
The cost lands entirely at the end of the funnel, which is what makes it the most expensive stall in the taxonomy per occurrence. Every fetch, every comparison and every decision already happened. Only the payment remained.
This comes up at the Buy stage. The full treatment, including how to reproduce it and what to change, is on CAPTCHA stops the agent at checkout.
Related questions
Run a free scan and find out which of these your store actually hits.