Questions · Discover

Do assistants actually read llms.txt?

Support is uneven and publicly contested, and we are not going to claim otherwise to sell you a fix. Ottom publishes its own llms.txt because it costs almost nothing, and reports a missing one at low severity for the same reason.

Why it happens

The mechanism llms.txt offers is orientation rather than access. An agent that reads it learns which pages you consider important and what they contain, which can save a crawl. Nothing about the file grants access, describes a product, or makes a checkout completable.

It costs very little to publish, so the honest position is that it is worth doing and not worth prioritising. If the choice is between llms.txt and a readable shipping policy, publish the shipping policy.

Run a free scan and find out which of these your store actually hits.