Benchmarks / Jewellery and accessories / v1.0.0

Jewellery and accessories agentic commerce benchmark v1.0.0

This is version v1.0.0, issued 24 September 2026. The current version is v2.0.2.

Across 33 jewellery and accessories stores Ottom measured at every stage in the 90 days to 24 September 2026, the median agentic readiness score was 52 out of 100. 0% of them let an AI shopping agent reach the payment step.

n = 33 of 33 stores · 26 June 2026 to 24 September 2026 · v1.0.0 · bench-v4 · methodology

A store enters Ottom’s survey only if a catalogue of at least ten products can be read from it in one request, which in practice means Shopify and WooCommerce storefronts. These figures therefore describe the storefronts Ottom can read in bulk rather than jewellery and accessories as a whole. The methodology sets out what that excludes.

Readiness score

The median of the 33 jewellery and accessories stores Ottom measured at every stage in the 90 days to 24 September 2026 scored 52 out of 100, and a quarter of them scored 52 or below.

The spread of overall readiness scores across the category. We publish quartiles rather than a best and worst store, because the best and the worst are each one identifiable merchant.

52Lower quartile
52Median
55Upper quartile
Shaded: the middle half of stores. Dark line: the median store.

Where agents stall

Of the 33 jewellery and accessories stores Ottom measured at every stage, 0% scored 80 or better at the buy stage, against 94% at the evaluate stage.

Each stage of the journey, and the share of jewellery and accessories stores whose score at that stage was 80 or better.

Green: stores that scored 80 or better at the stage. The rest of each bar is stores that did not.
Jewellery and accessories agentic readiness by journey stage, 26 June 2026 to 24 September 2026
StageMedian scoreStores passingStores measured
Discover7515%33
Evaluate8894%33
Compare10094%33
Buy00%33

Reaching the payment step

0% of the 33 jewellery and accessories stores Ottom measured let an AI shopping agent reach the payment step. Ottom stops there and never submits payment.

Each square is 1% of the 33 stores measured. Green: the agent reached the payment step.

What stops them

The most common stall on jewellery and accessories stores is no sitemap for agents to crawl, found on 85% of the 33 stores Ottom scanned in the category in the 90 days to 24 September 2026.

The most common stalls in this category, as a share of all 33 stores scanned. A stall found on fewer than 5 stores is withheld, because at that count it points at a merchant rather than at a category.

Each stall sits under the stage where it stops an agent. The bar is the share of stores it was found on.
Most common stalls for jewellery and accessories stores, 26 June 2026 to 24 September 2026
StallStageSeverityShare of stores
No sitemap for agents to crawlDiscoverDiscoverHigh85%
Products have no GTIN or MPN to match againstEvaluateEvaluateMedium67%
Size or colour can only be chosen by hoveringBuyBuyHigh64%
Add to cart needs JavaScript the agent cannot runBuyBuyMedium21%

What to change first

7 further stalls were found in this category but withheld: too few stores showed them to report a share without pointing at an individual store.

Citing this benchmark

These figures are published under CC BY 4.0. Quote them freely, with this attribution:

Ottom, Jewellery and accessories agentic commerce benchmark v1.0.0, 26 June 2026 to 24 September 2026, methodology bench-v4. https://ottom.io/benchmarks/jewellery-and-accessories/v1.0.0. Licensed CC BY 4.0.

The same figures as JSON.